Wilful Ignorance: Associate fired for making ethics complaint

Unlike most other trades, lawyers are generally entrusted with regulating themselves, either through their trade association (“the Bar”) or through an agency usually affiliated with the state supreme court (and staffed with lawyers).  These enforcers are normally passive:  They don’t go out looking for problems, they wait for someone to complain, then they screen the complaints (which is where the most common complaint of all — excessive legal fees — gets screened out, but that’s another story).  Client complaints are often screened out, too, especially if the client is unable to document the problem or identify something that’s unethical:  Losing or charging a lot are not necessarily unethical, for example.

While some sources for complaints include judges and clients, even criminal prosecutors where the lawyer commits a crime, a primary source for ethics complaints to police the legal profession is supposed to be other members of the profession.  Lawyers are in a unique position to know the rules and detect problems, e.g., because they have other lawyers opposing them, lawyers who work for them, and lawyers from whom they inherit sometimes messy problems. Continue reading

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Money Law: Tradition, professionalism … not so much

According to one of the self-designated victims of the demise of Dewey & LeBouef, it was a feeding frenzy of legal recruiters and greedy partners (other than himself) that brought down one of those firms that’s supposed to be an institution in the law — also called “biglaw” to distinguish it from “actual law,” I suppose.  What makes biglaw big is big hourly rates (called “vanity rates” because they are based on the ego of the lawyer, not his or her actual value), big expenses (with lots of marble, mahogany, and make-work billed by the hour, the three ‘M’s), and big billable days (some even more than 24 hours long).  In its most refined form, biglaw lawyers don’t actually practice law so much as client churning.

Reading the following account from the client’s perspective is instructive:  Rather than setting compensation of senior partners based on performance, including issues like the rise and fall of business and clients’ need for lawyers or ability to pay, these fools guaranteed one another over half a billion dollars worth of partner compensation up front each year (just a part of the firm’s expenses, which would have approached $1 billion based on these numbers).  All the while, these same fools were whining about one another’s compensation, trying to get the senior partner indicted, and looking to headhunters for business advice — there are soap opera plots with better business practices. Continue reading

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The Real Scam: Lawyers and accountants take three quarters of fraud recovery

An ocean of missing investor money has been lost.  Avoiding the losses in the first place or, failing that, recovering it from Wall Street’s piranhas was supposed to be the job of agencies like the SEC, but the new normal is lax enforcement of anti-fraud laws by understaffed and politically neutralized government agencies.  (Incredibly, although there have never been so many victims, some politicians still complain that there is too much regulation, even as they also whine about private remedies, too.)

Here’s what’s happened to the WexTrust victims, who lost a quarter billion dollars, were “promised” up to 50% recovery through a receivership, but it’s the lawyers and accountants running the receivership who are recovering three-quarters of the money coming in and the real victims are getting about 2% so far.  As usual, the legal system is just the next stage of the fleecing of these victims.  And, as usual, the judge who’s supposed to be managing all this (and appointed the legal fleecing squad) was asleep until victims complained, at which point he became “deeply concerned.”  Me too. Continue reading

Posted in Civilian's Guide to Lawyers, Client Tips, Devil's Advocate, Ethics, Firing a Lawyer, Hiring a lawyer, Hourly Rates, Lawyer Management, Legal Bill Reviews, Legal Commentary, Legal Fees, Legal Malpractice, Legal News Notes | Tagged , , , , , , , , | Leave a comment

Same Old Song: Law firm blames economy and confused clients for $34 million malpractice

Major law firm Holland & Knight lost a $34 million malpractice trial, which is or is not settled, at least partially, as the jury was deliberating additional punitive damages.  It’s unclear what’s been settled because the firm’s claiming it will still appeal the loss, but this may just be posturing for PR purposes.

It seems the firm’s alleged clients, according to the firm, were confused about their relationship with H&K and weren’t actually its clients after all.  H&K says it was only representing the entities the clients created in the course of some real estate deals, not the actual investors who paid the bills, got the legal advice, etc.  H&K pointed to the fact that the “clients” had their own individual lawyers, too.  That’s a pretty silly argument since there’s no limit to how many lawyers someone can have — which is one way that firms like H&K make the big bucks.  Nor is it unusual for people involved in a business deal to have their own lawyers looking out, for example, for their individual concerns, taxes, whatever, while having a common lawyer represent them to set up the entity and do the transactional work for the entity.  And it’s not unusual for a law firm to represent both the entity and the individuals as long as there’s no conflict of interest. Continue reading

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Dyslexic Tea Leaf Reading: Plaintiff lawyer panic leads to $350K settlement without client approval

One of the professional obligations every lawyer should know and follow is that a decision to accept or reject a settlement offer is entirely up to the client.  The lawyer may advise the client about the pros and cons, but the decision should be for the legally-informed client to make.

This paradigm becomes complicated if the lawyer is getting paid a contingent fee or otherwise has a financial stake in the outcome.  Often the settlement offer may be designed to buy off the lawyer or to entice the lawyer to take the offer, even if it’s not really in the client’s interest.  In that situation, a good lawyer should recognize the problem and even make arrangements to help the client get an independent opinion.  But the client still needs to have reliable legal advice on the options and make the decision for himself or herself. Continue reading

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Brer Rabbitt, Esq.: Law firms beg clients not to throw them in the alternative fee briar patch

You’ve got to give lawyers credit:  They are the most resourceful, most insidious guerrilla warriors in the corporate jungle.  Any attempt to manage their fees results in a variety of evasive maneuvers, from simply ignoring the client’s questions, the terms of the fee agreement, and up to complaining to friends on the corporate board.

In-house counsel are supposed to be policing outside lawyers, assuming the client has general counsel, but most companies make the mistake of using outside lawyers with no in-house experience or even lawyer management experience as in-house counsel.  Not only do these recent graduates of the wolf pack lack the experience or skill to manage their old peers, but they think that managing lawyers is bean-counting that’s beneath them and look to the outside firms as their next potential employer.

Lawyers are even good at managing the fallout from their universally reviled billing practices.  Each of the last three recessions has featured a call for the end of hourly billing in favor of “alternative fees,” which few lawyers, clients, or legal industry journalists actually understand or have any real experience with.  (We design and audit alternatives as well as hourly bills, and our own fees, for over 20 years, have been almost totally alternative fees.)  Rather than study these questions, e.g., by analyzing the problems with hourly fees and potential advantages and disadvantages of alternative fees, the lemmings just run for the cliff.  Law firms prefer to tell everyone, including gullible reporters, what they want to hear rather than reveal that, behind the PR, it’s business as usual.

For several years law firms awash in red ink and complaining clients (or departing clients) have been touting their hip new acceptance of “alternative fees” and renunciation of hourly fees, yet alternative fees have barely made a dent while hourly fees are still causing firms to look to charge higher rates, add staff, and bill for every possible hour (and then some).  It’s this addiction to hourly billing, with all its side effects (like a bloated staff rewarded for bloated billing) that is behind the fragility of many large firms.  Hourly billing has reached its natural limits:  They simply cannot convince people that $1,000 per hour partners and $350 per hour junior associates and $200 per hour “paralegals,” and dozens of them on the simplest matters are the only way to go.  Large firms are charging some clients over $1 million per month, and for what?  But a firm that’s not based on hours must have a much leaner, smaller, more technologically advanced form and will encounter other mis-incentives caused by the idiosyncrasies of each type of billing. Continue reading

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Neighborhood Watch: Zimmerman lawyers hold press conference to quit

I guess when you’ve got a high profile case that attracts lawyers anxious for the public attention for themselves, it would seem normal for them to hold a press conference to announce that, because they haven’t heard from you in a few days, they doubt your sanity so they are quitting.  That’s apparently what’s happened to George Zimmerman, the neighborhood version of Barney Fife who killed Trayvon Martin for looking suspicious while black.

Reuters was even confused:  Their headline is that the lawyers had “withdraw[n] from [the] case.”  I give up:  What case?  Nothing’s been filed or charged yet.

Zimmerman hasn’t been judged yet, and he may escape having a day in court, which would be a shame, but guilty or innocent he’s entitled to ethical, competent representation.  What he’s got is some fellows who have decided to cut and run (probably because an indictment may be coming shortly, but they want to blame it all on the client).  Lawyers blaming clients for their mistakes and shortcomings is way too common. Continue reading

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Why just judge when you can pre-judge?

Popular election of judges is bad enough, even if they try to keep the politics out of it by not affiliating with a particular political party.  (It’s not the public that’s necessarily the problem:  It’s the reduction of many, many nuances of experience and law into sound bites the public will accept.)

In Texas, it seems, the judges run in party primaries then in the general election as the “Republican” or “Democratic” nominee.  So, going into office, these judges (even if they do not make speeches or advertisements about their positions on issues) are presumed to adopt the positions of their party, to which they owe their job.  How then, would these judges have an open, unbiased mind in a dispute involving, say, an immigrant, someone receiving welfare assistance, a teacher with an employment dispute, a doctor who performs abortions, and so on?  What about a defendant challenging the death penalty? Continue reading

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Minimum Fees: Minimal Legal Work Negates Lawyer’s Claim to Minimum Fee

People with legal problems are rarely able to concentrate on the business relationship with their potential lawyer at the same time that they are desperate for legal advice to tell them where they stand and what their options may be.  But the business relationship with the lawyer is largely set by the lawyer at that time (as he or she is encouraged to do by ethics rules and other professional advice).

Ethics rules are supposed to provide clients some protection from overreaching by the lawyer.  But the most crooked, greedy lawyers also know that many of these protections can be avoided simply by drafting a one-sided fee agreement with the client and demanding that they sign it up front — or else the lawyer won’t work for them, but that’s usually not stated out loud.  We see these agreements fairly often, including terms inducing clients to waive rules against conflicts of interest, causing the client to waive restrictions on some types of billing practices, specifying a lopsided mechanism for dispute resolution, and requiring large advance fee payments.  Sometimes these advance fee payments are said to be nonrefundable, earned even if the lawyer does no work, or earned even if the client goes to another lawyer. Continue reading

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Piece of Mind: It’s the contract, stupid, not the advertising “promises”

Very few consumers bother to read, let alone get legal advice on, the form contracts that businesses and other vendors, like doctors and hospitals, require people to sign before providing basic goods and services.  There was a time when businesses were run by the people you dealt with and you could decide whether they were trustworthy from how they conducted themselves and their reputation in the community — having their customers sign contracts absolving the business of responsibility was unthinkable for consumer transactions, partly because it would have been seen as a crooked or sharp practice.  For larger, more important deals, there might be a negotiation, then a contract.  Non-negotiable contracts were for crooks and monopolists.

Times have changed.  The people you deal with get electronic paychecks and take orders from a “manager” who reports to a computer and everyone has to follow a gigantic, ever-changing set of “policies,” so the system breeds notions like “never be honest with the customer” and “make sure the customer’s got no recourse if something goes wrong.”

Now everyone wants you to sign something — no matter how trivial the transaction — and there are implied agreements just from opening the package, clicking on the website link, receiving a receipt, and so on.  And these are not negotiable or even negotiated.  They are the unilateral, often laughably one-sided, often poorly drafted, and almost always ill-considered creation of amateur wordsmiths or sometimes even lawyers.  These gems are crafted in the hothouses of inexperienced, insecure, insular, and impractical lawyering that businesses imagine they need to protect themselves from an “unreasonable” legal system that expects them to honor their word, even the lies they put into their advertisements then try to deny when they are discovered. Continue reading

Posted in Civilian's Guide to Lawyers, Class Actions, Client Tips, Consumer litigation, Devil's Advocate, Hiring a lawyer, Lawyer Advertising, Legal Commentary, Legal News Notes | Tagged | Leave a comment